Within Metro Manila

The lead time is 2-3 business days from the date of purchase with our partnered courier Ninja Van.

To expedite process, the customer may opt to use third-party courier services such as GrabExpress / Lalamove / Angkas / JoyRide and pay for the shipping fee. The customer must choose “Pick-up” as the delivery method then he/she will receive a text message or email once order is ready for dispatch/pick-up.

    Reminders for Pick up:

    • If Third-party courier (e.g. Grab/Lalamove/Mr.Speedy): 
    It is the customer's responsibility to book and pay for the delivery fee of their preferred third-party courier service. Pick-up details will be sent to the customer.

    Once the order has been picked-up by the courier, Xiaomi Store is no longer liable for any losses and/or damages.


    • If Personal pick-up
    The customer will be informed once their order is ready. Pick-up details will be sent via SMS or e-mail.

    The customer must present their valid government issued ID upon picking up their order.

    Outside Metro Manila

    The shipping fee—depending on weight, size and delivery location—will be included upon check-out.


    • The delivery address must be accessible and serviceable. With geographical limitations and restrictions, If our delivery team won’t be able to reach your delivery area, you will be informed via text message and call.
    • Once the order has been forwarded to the third-party courier, Xiaomi Store is no longer liable for any losses and/or damages.